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    • Home
    • About Us
      • My Story
      • Client Testimonials
      • FAQs and Policies
    • Services
      • Mobile & Retreat Services
      • Sessions With Naomi
      • Sessions With Cassie
    • Contact Us
  • Home
  • About Us
    • My Story
    • Client Testimonials
    • FAQs and Policies
  • Services
    • Mobile & Retreat Services
    • Sessions With Naomi
    • Sessions With Cassie
  • Contact Us

Frequently Asked Questions

Please reach us at naomi@joyfulshaman.com if you cannot find an answer to your question.

Sessions are experiential and body-based. They may include sound healing, intuitive energy work, guided stillness, Somatic or Holotropic Breathwork and simple ceremonial elements. You’ll be supported in resting, noticing, and responding to what arises, without pressure to talk, analyze, or perform.


Sessions are available in person in Lakeland, Florida, as well as online.


No. This work is not coaching, counseling, or therapy, and it does not provide medical or mental health treatment. Sessions are supportive experiences focused on grounding, presence, and self-awareness.


No. You don’t need any prior experience or specific beliefs. Sessions are held in a grounded, accessible way and meet you where you are.


This work may be supportive if you’re open to experiential, body-based practices and are seeking grounding or emotional clarity. If you’re looking for advice, life direction, or clinical care, this work may not be the right fit.


All sessions are for adults 18 and older. Working together requires readiness and personal accountability. This isn't quick-fix work-it's for people who are ready to  look within, take ownership of their healing, and grow.


Please note: I only accept bookings made directly by the person receiving the work. I don't accept appointments scheduled by someone else on another person's behalf. Consent and willingness are essential for this process-I need to speak directly with each client to ensure they're aware, ready, and open to begin their journey.


You can work with me online or in person in Lakeland, Florida.

- Online Sessions: Conducted via Zoom for energy healing, intuitive readings, or blended sessions. You'll receive a confirmation and Zoom link once scheduled.

- In-Person Sessions: Offered at The Joyful Shaman studio in Lakeland, FL.

-Mobile Sessions: Select Healing Sessions Are Available For Florida-Based Clientele

-Global Retreats: 4-7+ Day Healing Immersions Located On Retreat Offerings Page


Experiences vary. Some people feel calm, relaxed, or emotionally lighter. Others notice physical sensations, insight, or a sense of clarity. There is no expected outcome, and integration can continue gently after the session.


Wear comfortable clothing that allows you to relax. You may bring water or a journal if that feels supportive, but nothing special is required.


That’s common. You don’t need to feel ready or certain. You’re welcome to approach a session with curiosity and take things at a pace that feels comfortable for you.


Policies, BOUNDARIES & CLIENT AGREEMENTS

Refund & Cancellation Policy-Online Only Sessions

 Effective Date: May 1, 2024

 

All ONLINE ONLY SESSIONS with The Joyful Shaman are prepaid at the time of booking. Please review the following policy before scheduling your session:  

- 24-Hour Cancellation: At least 24 hours' notice is required to cancel or reschedule.

- Refunds: Payments are nonrefundable.

- Rescheduling: With proper notice, you can reschedule your session up to 1 TIME per booking.

- Late Cancellations or No-Shows: Appointments canceled within 24 hours or missed without notice are forfeited.

- Scheduling: Once payment is received, Naomi will contact you within 24-48 hours to confirm your

appointment time.


By booking a session, you acknowledge and agree to this Refund & Cancellation Policy.  

Contact: Naomi@joyfulshaman.com | www.joyfulshaman.com

Disclaimers

All services are complementary to medical or mental health care-not replacements for them. Naomi does not

diagnose, treat, or prescribe. This work supports emotional, energetic, and spiritual healing alongside any

professional care you may already receive. Your personal information and experiences are always kept confidential.

Privacy Policy

Effective Date: May 1, 2024

At The Joyful Shaman, your privacy matters. This policy explains how we handle your information when you book services or use [www.joyfulshaman.com]


 What We Collect

  • Contact details you provide (name, email, phone).
     
  • Payment details (processed securely through Stripe/Square).
     
  • Session preferences and availability.

 

How We Use It

  • To process bookings and payments.
     
  • To send scheduling details, Zoom links, and service updates.
     
  • To improve our website and services.

 

Sharing

We do not sell your information. We only share it with trusted providers (like Stripe, Square, Zoom) or if required by law.


Your Rights

You can request to access, update, or delete your information at any time by contacting us at [your email].


Security

We use reasonable safeguards to protect your data, but no online system is 100% secure.


Updates

 This policy may be updated from time to time. Changes will be posted here with a new effective date.


Contact: [naomi@joyfulshaman.com] | [www.joyfulshaman.com


Copyright © 2026 The Joyful Shaman - All Rights Reserved.

Lic. # MM 45209

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